Services Offered

 

Windows PC Support for Desktops and Laptops

 

Is your computer running slow?  Are you experiencing crashes or freezing?  Do you need help installing a new printer or other device?  Do you need to transfer programs to a new computer?  Not sure which computer to buy?  If your Windows PC needs repair or you need help, we can help.

 

We understand that your computer is important to you, whether it is for business or your personal computer.  Whether you work from home, are preparing a report for school, or just use it for personal purposes, your computer is an important tool, and not being able to use it can turn into a major inconvenience.  

 

Windows PCs are affordable, powerful, and come in great variety.  Unfortunately, they are also prone to broken parts, viruses, lost data, and other mishaps.  We specialise in Windows PC repair, we support all operating systems, programs, hardware and any accessory and gadget that connects to it.

 

Give us a call today so that we can help you set up your home network, or troubleshoot any issues you may be experiencing.

 

We can diagnose and fix all of the following Windows PC related items;

Viruses, trojan and malware removal and protection

Speed up a slow computer or slow internet

Computer won't boot, freezes, or crashes

Networking and file sharing setup

Backup and cloud setup

Upgrade antivirus software

Install missing device drivers

Hardware repair / replacement

Memory and hard drive upgrades etc

Windows upgrade from Windows XP, Vista and 7 to Windows 7, 8 or 10

Windows downgrade from Windows 10 to Windows 7 or 8

Operating system install / reinstall

Improve performance

Install updated device drivers

Reinstall programs, files and settings

Assist with the purchase of a new computer

Set up a new computer and move your data from your old computer

Remove bloatware from new computer

Training on the use of desktop and laptop computers, tablets, digital cameras, printers etc

 

 

Apple Mac Support for iMac, MacBook Air and Pro, iPad, iPod and iPhone

 

Apple products are beautifully crafted, fast, and easy to use.  We’ve helped users make the switch from PC to Apple, fix and troubleshoot problems, set up iPhones and iPads, sync to iCloud and select the best Apple product for their use.

 

Is your Apple computer running slow?  Are you experiencing crashes or freezing?  Do you need help installing a new printer or other device?  Do you need to transfer programs to a new Apple computer?  Not sure which Apple computer to buy?  If your Apple computer needs repair or you need help, we can help.

 

We can diagnose and fix all of the following Apple Mac related items;

Viruses, trojan and malware removal and protection

Speed up a slow computer or slow internet

Apple computer won't boot, freezes, or crashes

Networking and file sharing setup

Backup and iCloud setup

Upgrade antivirus software

Install missing device drivers

Hardware repair/replacement

Memory and hard drive upgrades etc

Mac OS and iOS upgrades

Operating system install / reinstall

Improve performance

Reinstall programs, files and settings

Assist with the purchase of a new Apple computer

Set up a new Apple computer and move your data from your old computer

Training on the use of Apple iMac, Macbook Air and Pro, iPods, iPads, iPhones, Apple TV etc

 

 

Virus, Malware and Spyware Removal and Protection

 

Nothing can disable a computer quicker than a virus, malware, trojan or spyware and it can come without you even realising it.  You click a link or make what you think is a harmless download, and next thing you know, your computer becomes inundated with pop-up ads, or you find yourself redirected to another site.  More severe malware attacks can result in a compromise of your personal information, for example your bank account or credit card details.  Or even worse, it could cause your hard drive to crash.

 

Computer viruses are becoming more and more pervasive in technology today.  Viruses spread themselves through all sorts of tricky ways, including fake emails (phishing), social media, spam, and even fake antivirus software.  The world of antivirus is also constantly changing, making it harder to know which antivirus software to use.

 

Is your computer safely protected from viruses, phishing attacks, malware, spyware, and other online threats?  Is your protection efficient, up to date and quiet, or does it slow down your computers and constantly bother you with upgrade and scan reminder notices?

 

If your computer is in trouble we can help you get things back up and running quickly.  We will remove any viruses or malware infesting your system, and help you keep your computer safe from any future attacks. 

 

 

Data Backup and Recovery

 

Your computer is filled with important documents, photos, emails, and many other files.  But what would happen if all of that data disappeared due to a hardware failure, virus, or simply one wrong click?  If you do not have a proper backup system in place you could loose everything.  We want to help you make sure it does not happen again in the future by backing up to a secondary location like an external hard drive or the cloud.  We can set up automatic backups with Apple Mac Time Machine or Windows backup including full system back ups, file backups or complete imaging solutions.

 

 

Computer Networking, Modem, Router, ADSL, Cable, NBN and WiFi

 

We can help troubleshoot your existing computer network or set up a new one.  With a proper network, all of your computers and devices can be instantly connected to the internet.

 

While a wireless network helps keep your home connected, an unsecured connection can leave you prone to security problems and unauthorised access, we can not only help you configure your wireless network, but we will also secure your network, and show you how to use it, and prevent any possible attacks.  Our versatility allows us to work with both Windows and Apple operating systems and we offer full computer networking services.

 

 

Computer Recycling

 

We offer free computer recycling to our clients, we take apart the computers and re-use whatever we can to help conserve precious resources and any data stored on the computer is securely wiped to stop it falling into the wrong hands.  What we can’t re-use, we dispose of via a recycling program. 

 

 

Email and Website Hosting

 

Many small office and home office companies are limping along with older email technology, either in the form of limited feature free email from their internet provider or old and unreliable email servers.  We can help clients modernise their email and website hosting solutions.  You’ll be amazed at the seamless transition. 

 

 

 

 

30 days warranty on all repairs
Fast turn around time
Immediate customer service